Please find latest COVID-19 statement here

COVID-19

We Are Good To Go

We remain committed to keeping all our guests and staff as safe as possible


We are delighted to announce that our communal areas and shared facilities, including toilets and showers are fully open, with continued Covid cleaning protocols in place, to keep you safe throughout your stay with us.

Facemasks remain Mandatory within all of our internal facilities - please Do Not Enter without wearing one and please do not take offence if asked by staff to put your mask on.

Please wash your hands regularly throughout your stay and use hand sanitiser on entry and exit of All our facilities.

We would like to assure our guests that we are committed to doing all that we can to give you confidence when booking to visit us.

Deep cleaning and decontamination processes will continue to be rigorously followed and our staff have completed specific training on Covid-19 cleaning protocols.


Our Continued Commitment to Cleanliness

Our specific Covid19 cleaning procedures will ensure our self-catering cottages and ensuite shieling tents, alongside our shared facilities on the campsite are first of all thoroughly cleaned using detergent based cleaning products, followed by misting of hard surfaces such as door handles, light switches, appliances and all kitchen and bathroom surfaces with Virucidal or 70% alcohol spray with a minimum 5 minute air dry time, as well as misting or steam cleaning of soft furnishings, curtains, tent inners and carpets to ensure maximum virus elimination.
Our disinfectant Virucidal products work on enveloped viruses and are certified as EN 14476 which offers a kill log rate of 5, killing up to 99.999% of bacteria and viruses.
Similarly, our Kaercher SC5 steam-cleaners use high temperatures to neutralise up to 99.999% of the coronavirus SARS-CoV-2 virus.

Our Route to Reducing the Risks of Key Touch Points

  • Limited Check-In: Our reception will only open for a minimum of 20 minutes at a time after each Oban to Craignure ferry arrives from 12 noon onward throughout the day, so someone should be at reception when you reach us.  Times are available on our website, as well as on the door of reception; along with a contact number should you require assistance when reception is closed.
  • We would thank you to continue being respectful and considerate of staff and other guests personal space at all times.
  • With prior arrangement, Campers may pitch their own toilet tent on their allocated pitch – Please continue to use your own facilities as much as possible.
  • Our Toilet and Shower blocks will be thoroughly deep cleaned once a day, following our rigorous clean & sanitise protocols, firstly using detergent based cleaning products, followed by misting of all surfaces with Virucidal or 70% alcohol spray with a minimum 5 minute air dry time.  They will also be checked regularly throughout the day.
  • Tourist information leaflets and maps have all been removed from our self-catering cottages and ensuite shieling tents for your safety.
  • All Shieling Tent cooking and eating kits will be thoroughly washed in hot soapy water, or sterilised with Milton for 30 minutes, or run through a dishwasher cycle and returned to your accommodation whenever possible.  However, we recommend you wash items with hot soapy water yourself before use.
  • All Shieling Tent guests are required to bring their own bedding as a continued safety precaution in our protocols against any risk from the SARS-Cov-2 coronavirus; this would include also bringing your own pillows.  We do Not provide guest towels, so do remember to pack some.
  • Please follow hand washing guidance regularly.  We supply 70% alcohol hand gel for guest use in various areas around the campsite, as well as in our self-catering accommodations. Although we provide this on sites, we ask guests to also bring with them their own supplies of soap and hand sanitiser.
  • We would request that camping guests use their own facilities as much as possible to reduce queuing times and pressure on the onsite communal facilities.  If there is a Queue, please come back later when it may be quieter.  Facilities will be closed for deep cleaning at least once a day, we apologise for any inconvenience caused. 
  • Whilst on the Island, please remember to wear masks whenever indoors such as shops, restaurants, or on board the ferry in line with continued Scottish Governmental Covid Law.  Carry and use hand sanitiser and wash your hand regularly.  Please also carry tissues for cough and sneeze etiquette, as others around you won’t know that you may have breathed in a midge, or suffer from allergies, so help others to not think the worst, by using tissues and disposing of them carefully.
  • Please leave your Pitch, Shieling Tent or Cottage as clean and tidy as possible on your day of departure.  It would be a great help to us if you would kindly dispose of all your rubbish and any leftover food in sealed bin-bags and put out in the external bins and ensure that you haven’t left any belongings behind.  Please leave Shieling Tent doors rolled up fully open, or Cottage windows open, to ventilate the property ahead of us coming in to clean and sanitise for the next guests

Perhaps Most Importantly - Do not travel if you have COVID-19 symptoms or have been advised to isolate.   If you develop symptoms whilst away from home, Dial 111 immediately and follow all guidance given.  If you have to extend your stay to enable isolation before it is safe for you to return home, you will be liable for all additional costs incurred Plus 4 days to fallow property and allow decontamination on your departure.

Enjoy your stay with us and stay safe and well,


***As required by Scottish Covid19 Law;

Please Note: As required by Scottish Covid19 Law;

Facemasks are Mandatory within all of our internal facilities - please Do Not Enter without wearing one and please do not take offence when asked by staff to put your mask on.

Please wash your hands regularly throughout your stay and use hand sanitiser on entry and exit of All our facilities.

Genuine exemption to any of the above Must be made known, with relevant disclosure, to staff on arrival.
Please do not take any offence if questioned by staff throughout your stay, as we have a campsite full of guests safety to consider on a daily basis.

Thank you for your cooperation
The Shieling Holidays Mull Team
Isle of Mull


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